ISLAMABAD: Several traders have started identifying ‘faults’ in the Federal Board of Revenue’s exemplary programme IRIS to avoid themselves from using it.
Customs Today learnt that some businessmen have started propaganda against the programme and the FBR has received several complaints in this regard.
FBR Facilitation and Taxpayers Education Member Riffat Shaheen Qazi said all complaints were about “technical fault” so they have been forwarded to FBR Chairman Tariq Bajwa and the FBR IT member. The complaints have been sent by tax bars, chambers and other business and trader organisations.
FBR IT Secretary Zainul Abdeen told Customs Today that there was no technical fault in IRIS.
“Fault lies with the people as they cannot use it. It is a new programme and people will take time in getting familiar to it. So far IRIS is performing pretty well. I monitor it myself and have given my cell phone number. I can be contacted anytime in case of problem.”
He added, “People need to be computer literate to use this programme. Now audio/video option has been added to help such people. Some people forget their password. It is the best programme and business community will get familiar to it with the passage of time.”
