CANBERRA: Workers may be waiting for their pay after an outage on Wednesday afternoon affected online banking for National Australia Bank customers. NAB offered an apology to customers on social media after becoming aware its business customers could not log onto NAB Connect, the bank’s online business banking tool.
NAB refused to disclose how many customers were affected by the outage or when it would be fixed. “NAB Connect has been intermittently unavailable today. Our teams are working hard to fix this as soon as possible and we are sorry for any inconvenience caused,” a bank spokeswoman said in a statement. On Wednesday evening, she issued another statement that online banking services “are now coming back online”. The bank’s message on social media was met with concern, with several people suggesting the payment of wages could be delayed if the problem is ongoing. NAB customers were left without basic online banking services in May after the bank suffered what appeared to be a nationwide outage. NAB was forced to apologise to its customers last year after an outage affected online banking.
