ISLAMABAD: Federal Minister for Economic Affairs and Establishment Division Ahad Cheema vowed to inaugurate the first ASAN Khidmat Center in Islamabad as soon as possible, aiming to revolutionize public service delivery in Pakistan.
The initiative follows a recent Memorandum of Understanding (MoU) signed between Pakistan and Azerbaijan to adopt Azerbaijan’s successful citizen-centric service model, a news release said.
The minister was briefed by the Ministry of IT and Telecom on the project, which would be established in collaboration with the Capital Development Authority (CDA), NADRA, Islamabad Police, and other key departments.
Federal Minister for IT & Telecommunication Shaza Fatima Khawaja also attended the meeting along with senior representatives from various federal and local agencies.
The ASAN Khidmat Center would serve as a one-stop facility offering over 100 essential government services, covering all stages of life from birth to death.
These services would include those from Islamabad Police, NADRA, CDA, DRAP, FBISE, NH&MP, Excise and Taxation, SNGPL, the Immigration and Passport Department, FBR, IESCO, and the Deputy Commissioner’s Office.
The minister also directed the inclusion of Ministry of Foreign Affairs services such as document attestation to enhance accessibility.
During the session, Cheema instructed all relevant departments to submit final recommendations within one week to fast-track the project.
He emphasized the importance of adopting global best practices and leveraging Azerbaijan’s technical support.
The CDA and Ministry of IT have been assigned to finalize the procurement plan.
“The ASAN Khidmat Center will transform how public services are delivered in Pakistan, ensuring efficiency and convenience for citizens. We are committed to bringing world-class standards to our governance framework,” he said.
The ASAN Khidmat Center is poised to become a landmark initiative, streamlining public service delivery by providing citizens seamless access to essential services under one roof.
