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Home International Customs New Zealand

Westpac to refund almost $6m in fees to customers

byadmin
07/02/2019
in New Zealand
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The bank said the refunds would total close to $6 million.

Customers with Access transaction accounts, which were phased out late last year, did not receive the correct discount on fees, it said.

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Westpac wrote to customers last week to apologise for its mistake, which resulted in them being charged more than they should have.

The bank said it had identified a discrepancy in the way the fee waiver was calculated and applied.

The refunds, plus interest, would be automatically credited to customer accounts over the next week, it said.

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Fin-Tech & Fin-Services Investing and Advising US, UK, NZ & Aus
Greater New York City Area 
Picture supplied via LinkedIn
https://www.linkedin.com/in/grant-biggar-8434201/

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