KARACHI: The Pakistan Customs has established a special desk to collect applications and complaints of the importers regarding import-related issues at Chief Collectors offices at the Customs House, it is learnt.
The new desk has been established at the 8th floor of the Customs House which will receive and collect applications from the importers and clearing agents for their issues related to the Model Customs Collectorate MCCs Appraisement West and East.
According to sources, the desk will work during the office hours with designated officials at the counters to facilitate the importers. Soon after the desk receives applications, the same are transferred to the section concerned where it is addressed so that the issues of importers could be resolved on urgent basis, sources added.