MULTAN: Federal Tax Ombudsman directed Multan Customs to rectify the prevailing maladministration and ensure seamless flow of goods
In a proactive move towards enhancing transparency and efficiency within the customs sector, Federal Tax Ombudsman Dr. Asif Mehmood Jah, accompanied by advisors Nazim Saleem and Dr. Khalil, recently conducted a thorough inspection at the Collectorate of Customs, in Multan. Dr. Jah took the opportunity to commend the diligent efforts of customs officers in combating smuggling activities and emphasized the criticality of upholding service excellence.
During his address, Dr. Jah shed light on the rampant complaints of harassment and corruption plaguing customs check-posts across the nation. These grievances predominantly revolved around unwarranted inspections of duty-paid goods, resulting in significant disruptions to business operations. Recognizing the urgency of the situation, Dr. Jah issued direct instructions to Multan Customs authorities to rectify the prevailing maladministration and ensure the seamless flow of goods.
As a result of Dr. Jah’s directives, stringent measures have been put in place, stipulating that vehicle checks at customs check-posts will only be conducted upon specific information and approval from higher authorities. This targeted approach aims to streamline operations while curbing instances of arbitrary interference, thereby fostering a conducive environment for trade.
In a notable display of commitment to environmental sustainability, Dr. Jah actively participated in a plantation drive during his visit to the Customs House in Multan. This symbolic gesture underscores the importance of collective efforts towards preserving the environment and aligns with broader initiatives aimed at promoting eco-friendly practices within government institutions.
Furthermore, Additional Collector Shah Faisal Sahu seized the opportunity to deliver a comprehensive presentation highlighting the remarkable achievements of the Multan Customs Collectorate in the first eight months of fiscal year 2024. Through strategic planning and diligent execution, the Customs Collectorate has made significant stride in enhancing operational efficiency and optimizing revenue collection processes.
Dr. Jah’s visit and subsequent directives have received widespread acclaim from affected importers and traders, who view these reforms as a positive step towards addressing systemic issues within the customs sector. Moving forward, the implementation of these reforms is expected to not only bolster accountability and transparency but also contribute to the facilitation of smoother trade operations nationwide.
