ISLAMABAD: Information Technology Wing of the Federal Board of Revenue (FBR) has said that the IT team will find a way out to resolve the matter of bugs within couple of days. The bugs are existing in IRIS (Integrated Risk Management System) module of the FBR that was launched for the taxpayers about two week ago.
Sources said that a meeting was held in Large Taxpayers Unit (LTU) office to review the problems of taxpayers. During the meeting, senior officials of the IT Wing, commissioner, assistant commissioners, RTOs and other officials concerned were present.
Sources said that the IT experts have assured the meeting that the issue will be resolved within days and maximum relief will be provided to the taxpayers. Source said that several complaints were received during the last two weeks on this issue, on which the IT Secretary directed the experts to resolve the problem as soon as possible. The member further said that the FBR has already uploaded the guidelines on the website with the name of ‘IRIS Help – e-FBR’ for taxpayers’ on which all patterns are available for users.
Meanwhile, some taxpayers, sharing their views, said that the FBR has taken a good initiative for them and is trying to provide maximum facilities under one roof through this portal.
