MUSCAT: Daleel1010, Oman’s first interactive search engine, is anticipated to transform information gathering in the Sultanate. The service is a joint initiative of Oman Telecommunications Company (Omantel), the Sultanate’s first integrated telecommunications services provider, and Infoline and is backed by a robust and state of art technology platform.
The service is a user-friendly tool for individuals both inside and outside Oman to find information on a wide range of businesses, products and services and features a user generated rating system to highlight independent customer feedback on the product or service provided. Daleel1010 is also supported by a dedicated multilingual 24/7 call centre: #1010, as well as mobile apps for iOS and Android devices and a website: www.daleel1010.om.
A search engine with user reviews and 24/7 phone support, Daleel1010 features online brochures, locations maps and easy contact details. The new service offers a database of more than 148,000 businesses, 6,500 plus business categories and 3,000 plus brands in the local marketwhich will make browsing for information on businesses, products and services in the Sultanate easier than ever before.
Daleel1010 offers a wide range of innovative and cost-effective marketing and advertising platforms for businesses by providing an easy connection with their customer base to ensure ahigher return on investment. The marketing platforms include premium listing services, context based SMSs and Emails, IVR advertisement, Call Patching and much more.
“This is ground-breaking innovate platform that caters to all enquiry needs of consumers and aims to deliver information easily to the people of Oman. With Daleel1010 people can liberate themselves from traditional and cumbersome ways of information gathering and instead be presented with multiple options to choose from before any purchase. The transparent information provided enables the user to feel confident that they are taking the right decision,” said Haitham Abdullah Al Kharousi, Vice President at Omantel Consumer Unit.
“At Info line it has long been our endeavor to create innovative service solutions and industry synergies to guarantee value for consumers that are aligned to the nation’s innovative developmental strategy. Daleel1010 is a unique platform that everyone can benefit from on a daily basis through the ability to search for information and communicate with others. I invite everyone to check out this great new platform, which is unique in Oman, I am confident users will discover the many benefits of this innovative information guide,” noted Manoj Mahanta, Senior Vice President, Infoline LLC. Aligned with Oman’s 3.0 transformation vision for digitalisation, Daleel1010 offers the Sultanate’s citizens, residents and visitors multiple services including restaurant reservations, doctors’ appointment bookings and emergency vehicle assistance.
Investing in the future of the nation, Omantel connects even the most remote communities of the Sultanate to each other and the rest of the world. Omantel is the Sultanate’s first and leading integrated telecommunications services provider, enabling the digital society to flourish, allowing new ways of doing business and delivering a world of information, news and entertainment. Today, Omantel boldly innovates to deliver the highest levels of customer satisfaction, the broadest and most reliable nationwide network while investing for Oman’s future development.
