CAPE TOWN: Trade union Solidarity said that 1,170 Telkom employees have been affected by the outsourcing of the group’s three business operations that would be run by third parties.
Of those employees 724 accepted voluntary severance packages while the remaining 446 will be transferred to other companies that will take over the management and running of Telkom’s call-centre, IT legacy systems, internal printing operations‚ supply chain and properties.
Telkom said in February that the restructuring of the business was imperative for survival of the organization and the intention is to build the right organization for the future by improving performance. In 2013, the company adopted a turnaround plan to prop up its slipping market share and streamline its cost structure. It has already shed 3,000 jobs, mainly through voluntary retrenchments and early retirements.