ISLAMABAD: The Federal Tax Ombudsman (FTO) has issued recommendation to the Federal Board of Revenue (FBR) to take measures to stop maladministration and frauds in the Pakistan Revenue Automation Limited (PRAL).
In a recently issued recommendation, the FTO wrote to FBR authorities to establish a liaison with Federal Investigation Agency (FIA) to stop maladministration and fraudulent engagements in the PRAL.
Documents available with Customs Today stated FTO suggested the FBR “to devise foolproof Standard of Procedure (SOP) with the consultation of FIA wing and National Response Centre for Cyber-crimes to stop the use of fraudulently prepared documents in the PRAL.”
The FTO had to issue the recommendations due to certain unresolved complaints filed against PRAL’s functioning. If implemented, the envisioned SOP was deemed to benefit at large to the complainants coming up with grievances caused by maladministration at FBR and PRAL.
