LONDON: One of the UK’s biggest banks has said 70% of its customers who fall victim to a scam do not get a single penny back.
Figures from the RBS Group seen by BBC Radio 5 live show the extent to which victims are losing out to scammers.
From January to September this year almost 5,000 of the bank’s customers fell victim to various scams – at a total cost of more than £25m.
The bank says the average cost of falling for a scam has gone up by 40% since 2014, to more than £13,000.
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