LAHORE: Federal Tax Ombudsman (FTO) Dr Asif Mahmood Jah has appointed Ms Samara Nazir a Grade 22 career officer of the Federal Board of Revenue (FBR) and Federal Secretary Board of Investment Retd as Advisor with immediate effect and posted at the Regional Tax Office (RTO) Lahore.
Dr. Waqar Ch. Arain, Advisor to FTO, informed that Ms. Samara has extensive experience in customs and income tax. She rose to the position of Federal Secretary.
Her appointment is expected to strengthen the FTO’s operations and enhance taxpayer facilitation at the regional level.
Earlier, in its annual report it was revealed that complaints resolved by the Federal Tax Ombudsman (FTO) increased by 63.69 percent and were recorded at 12,914 during 2024 compared to 7,889 complaints during 2023.
The total number of complaints also increased by 70.52 percent to 13,772 complaints registered during the period under review compared to the 8,076 complaints in 2023.







