ISLAMABAD: The Federal Tax Ombudsman is a quasi-judicial organisation which is created to solve problems and grievances of the taxpayers who face maladministration, injustice and misconduct from the FBR and Customs authorities throughout the country.
Everyone is taxpayer as one has been paying sales tax. Besides promoting culture of taxpaying voluntarily, FTO is trying to solve complaints in stipulated time along with strict implementation of its judgments. Recommendations of advisory committee will be implemented step by step.
A complaint can be filed through email, online and in person free of cost. After fulfilling requirements like affidavit, a complaint is admitted for hearing. Besides disgruntle importers of Karachi, other business taxpayers will take a sigh of relief with this awareness campaign.
Business community including importers and exporters has been facing problems in tax and duties evaluation and refunds. President Rawalpindi Chamber of Commerce and Industry Asad Mashadi appreciated this initiative taken by Abdul Rauf Chaudhry, FTO. According to traders the awareness campaign must continue throughout the year.
