DUBAI: Dubai Customs’ first 100% Smart Government Department showcases its latest technological achievements in GITEX 2013.
Amongst these achievements is the provision of all customs services via mobile phones, in accordance with the integrated vision of the UAE Vice President, Prime Minister and Ruler of Dubai, His Highness Sheikh Mohammed bin Rashid Al Maktoum, and the implementation of the objectives set by His Highness Sheikh Mohammed for the Smart Government, described as: “A successful government is one that is readily accessible to the people and does not burden the user. An advanced government with a futuristic outlook works 24/7 and 365 days a year”.
As it participates in GITEX exhibition 2013, Dubai Customs is keen to incorporate the concept of the Smart Government. In addition to its participation in Dubai Smart Government booth, the Department shall have a special booth in the exhibition based on the latest attractive and interesting display technologies. It shall organise several events about the efforts involved in all of the phases of Dubai Customs’ technical development. A large competition will be organised to win valuable smart prizes of the latest international communication and entertainment technologies.
Throughout the exhibition, the Department will highlight the customs services to participants, visitors, and concerned parties as well as the procedures for customer request submissions and the handling of these requests by the staff in order to complete the transaction in a record time. Customers will be allowed to submit their requests through smart phones to benefit from the 19 main services plus their subsidiary services. This integrated system covers the entire range of the services offered by Dubai Customs, and reduces the expected time of service delivery to the customers.
