MULTAN: In a bold step to revolutionize the customs clearance process, the Federal Board of Revenue (FBR) has launched a dynamic new point scoring system for customs agents, designed to enhance performance and ensure greater accountability.
In a move aimed at increasing performance and accountability in the declaration process of consignments, the Federal Board of Revenue (FBR) has introduced a new point scoring mechanism for customs agents. The initiative, formalized through SRO 2071, will evaluate customs agents based on their performance in correctly declaring imported goods in consignments.
Under the new system, customs agents will be assessed based on a point system linked to the accuracy of their declarations. Points will be deducted for violations such as misrepresentation, false statements, incorrect details, classification, assessment, origin, or measurement units. If the total points drop to zero, the agent’s license will be automatically blocked, and the cancellation or revocation process will begin.
According to the SRO, the license will be blocked, and cancellation proceedings will be initiated in cases where an agent’s total points reach zero or if the agent fails to file a Goods Declaration (GD) for any consignment within the last year and does not present themselves for identification and verification before the licensing authority. The FBR has outlined that the computerized customs system will monitor agents’ compliance and apply automatic point deductions through penalties.
Customs agents will start with a total of 50 points, which will gradually decrease based on violations. To reinstate blocked licenses, agents must follow specific protocols as outlined by the new regulations.
In addition to the point scoring mechanism, the FBR has also introduced a qualification test for customs agents seeking licenses. The exam will assess candidates’ knowledge of customs laws, relevant regulations, and the computerized customs system.
The test will be administered by an accredited institution, as advertised in prominent national newspapers, and all temporary license holders will be required to take the exam under the new regulations. Failure to do so will result in the cancellation of their temporary licenses. Candidates will have a maximum of three attempts to pass, with the final opportunity provided after two consecutive failures. To qualify, applicants must score at least 50% in the written exam.
The FBR’s steps are aimed at strengthening professionalism in the customs clearance process, aligning Pakistan Customs procedures with global standards, and ensuring greater accuracy and integrity in goods declarations at Multan Dry Port and across Pakistan.
