LAHORE: The Federal Board of Revenue (FBR) has officially announced the test run of a newly developed Rating and Reward System for its officers, marking a significant step under its transformation plan.
This initiative aims to streamline performance evaluation and foster a culture of accountability and recognition within the organization.
A formal notification was issued to all Members of the FBR, Chief Collectors, Director Generals of Pakistan Customs, and Chief Commissioners and Director Generals of Inland Revenue. It detailed the procedural framework for the system’s implementation, underscoring its readiness for the pilot phase.
The Rating and Reward System is designed to assess and reward officers’ performance fairly and transparently, focusing on those in the PCS/IRS cadre of BS-17 and above.
In preparation for this test run, previous directives required all Chief Collectors, Director Generals of Customs, Chief Commissioners-IR, and Director Generals-IR to ensure that their officers updated their email addresses and mobile numbers in their HRIS logins. This step was deemed essential to ensure seamless participation in the upcoming peer rating process.
The test run is scheduled for Tuesday, January 21, 2025, between 3:00 PM and 6:00 PM. Officers are advised to log in to the system by 2:30 PM to allow sufficient time for troubleshooting and resolving any technical issues. During this time, officers will receive an email on their updated addresses linked with the HRIS. After successful login, they will be presented with a pool of peers to rate. The rating process will involve categorizing peers from A to E based on specified performance criteria. Notably, this period is dedicated exclusively to the test run, and no other official assignments will be conducted.
To ensure readiness, all field formations are required to submit a certificate of compliance by 4:00 PM today, confirming their preparedness for the process. For additional facilitation, a clickable link to the Rating and Reward System will be provided to field formations for any officer who does not receive an email.
This initiative is part of FBR’s broader efforts to modernize its operational framework, enhance accountability, and motivate officers through merit-based rewards. The successful implementation of this system could set a benchmark for efficiency and transparency in government organizations.
