ISLAMABAD: In order to provide speedy relief to tax complainants, the Federal Tax Ombudsman (FTO) has decided to dispose of complaints within 50 days.
The FTO has also suggested the Federal Board of Revenue (FBR) to submit its comments on each complaint within 15 days and should initiate the hearing in less than 18 days of the filing of a complaint.
Officials at FTO told Customs Today that the office has adopted the measures to reduce the average time (days) taken for disposal of tax complainants.
During 2015, average time taken for disposal of complaint remained 63 days, the officials said adding that serving short-period notices and initiating complaints’ hearing earlier would reduce the time.
The FTO is set to achieve the target by end of this year, officials said. Main purpose of the endeavor is to speedy-relief to the complainants and to improve performance of tax collecting department, they said.
