KARACHI: The importers have expressed concern over the problems they have to face at Karachi International Containers Terminal (KICT) during examination of imported consignments, saying that the poor service delivery have been adding to the cost of doing business.
Giving vent to their annoyance at the pathetic performance of terminal staffers, the importers demanded the authorities concerned to improve the service delivery by the Customs officials and KICT administration.
They vehemently demanded specifying and elaboration of the role of terminal authorities to provide facilities to traders and importers, adding that the terminal operators particularly, the KICT had completely failed to ensure facilities to importers/trade at the examination area.
“Once the goods declaration is being marked for examination there should be no option available to contact the appraising officers”, they suggested.
